At Om Fashions, we aim to provide you with a seamless shopping experience. If you’re not completely satisfied with your purchase, we offer a refund policy to ensure a hassle-free return process.

Eligibility for Refund

• Items must be returned within 7 days of purchase.
• Products should be unused, unworn, and in their original packaging with tags intact.
• Refunds are applicable only for items purchased directly from our website.

Refund Process

1. Initiate a Return – Contact our customer support team or submit a return request through your account.
2. Return the Item – Ship the item back to our designated return address.
3. Refund Approval – Once we receive and inspect the item, the refund will be processed.
4. Refund Method – The amount will be credited to your original payment method within 5 business days.

Exceptions

• Final Sale items are non-refundable.
• Personalized or customized products are not eligible for returns.
• Any damaged or defective items must be reported within 48 hours of delivery for a replacement or refund.

If you need assistance, our support team is here to help! Contact us at support@omfashions.in for any queries related to refunds or returns.